contact ur bank immediately for refund. my bank helped to refund. i’ve waited so long for chatgpt to reply, and they finally replied after so long JUST TO TELL ME THEY DONT KNOW ABOUT THE CHARGING ISSUE. WTF
Hello.
Do you have updates on this? My card got charged also. this is VERY ANNOYING!
just contact your bank to reverse the payment. chatgpt cust support is useless.
If you left your credit card somewhere, and someone used it to buy $100 of groceries at the supermarket, where would you direct your blame? Threatening a lawsuit is just letting the true culprit not only get away, but laugh.
Just to clarify. OpenAI is not doing this. I mean come on people, how can you never enter your credit card details into any OpenAI service, get charged somehow, and still think that it’s OpenAI/ChatGPT doing this?
Could it be more plausible that your card(s) were stolen and are being used for common services?
I also just found out chatgpt charged my account 20 USD for subscription which I NEVER signed up for and never gave any credit card information. I have no idea how they got my info also because my email address is not connected to my bank account or even uses the same name as on my debit card. Wtf? I’m calling the bank now to block this subscription and issue a refund. This is very worrisome.
Hi guys, I also have been charged by $20 four times = $80.
But I don’t have any subscription.
I have api key and use it ONCE at Figma plugin FigGPT and that’s it
Someone solved this problem?
I also got charged - I didn;t even start using - just entered by card info and they charged me 5$ - luckily I set this limit.
I can’t even find out how to contact customer support. Is. there an email?
I have been charged for 5 months. I am on the free pland and have not upgraded to Plus.
Do you use the API? That will also charge you for use.
Yea, that is what it was from the api. I had signed up, but never used. Some must have got ahold of the api key & secret. I created a new secret and deleted the old.
They charged up about $80 of usage in the past 5 months. I used the chat feature in the lower right and let them know this wasnt me. The credited back the money. In the account today :). Good customer service. Think I will delete the api account though.
I have been charged 4 months ina row, from my credit card and I have never subscribed to their services. I have never received any invoice or notification.
It’s definitely alarming to see unexpected charges on your credit card, especially when you haven’t subscribed to a paid plan. Here are some steps you can take to resolve this issue:
- Verify the Charges: Contact your bank or credit card provider to confirm the details of the transaction. They can provide more information about where the charges came from and help you dispute them if needed.
- Contact OpenAI Support: Reach out to OpenAI’s support team to check if an account was created using your payment details. They might be able to track down the source of the charges and assist in resolving the issue.
- Secure Your Financial Information: If you suspect your card details were compromised, request a replacement card from your bank and monitor your statements closely for other unauthorized transactions.
Managing your finances effectively is crucial to avoiding such surprises. If you’re looking for an easy way to track and verify balances, you can use tools like CheckFabbalance .com to stay in control.
Taking these steps quickly will help ensure the issue is resolved and prevent further problems.