Can someone help me? I have the next two errors:
Something went wrong. If this issue persists please contact us through our help center at help.openai.com.
Unable to load history.
Tried the next:
Clear cookies and cache
Tried 4 different browsers
tried different network
tried with and without vpn
Nothing seems to work. Who can help me?
I suspect there is a database problem with your account’s chat history, just like it says.
- delete the current conversation
- turn off chat history and training in settings
- try a different account
- press “clear all chats”
Proceed and test each in increasing order of work and negative effect. #4 will be the likely solution.
Thanks for reaching out.
delete the current conversation
i cannot see any conversations anymore
turn off chat history and training in settings
Not possible in settings / cannot even chose chatgpt 4
try a different account
I can try this but i will not have chatgpt 4.
press “clear all chats”
Not possible because i can’t see my previous chats because of the error “Unable to load history”
I tried a different laptop and everything seems fine… but i still want it to work on my work laptop.
Your first message made one think that this was something that was following your account around everywhere.
If it is a work computer that must connect through a company VPN, then it is likely they are blocking some of the resources that ChatGPT must load into the browser in order to operate.
This can be a domain https://cdn.oaistatic.com/ used for ChatGPT assets, which was recently registered by OpenAI, and might be flagged by corporate firewalls because of the newness of the unrecognized domain.
This is a company helpdesk problem.
I apologize for misleading you by not providing enough information.
I will present this to our IT employee tomorrow to see if this problem can be solved.
Btw: Thanks for the fast response