I have been logged out and cannot log in (Plus subscriber)

ChatGPT
1

So because your support team won’t respond to my emails, I’ve decided to post here.

I’ve been logged out of my account and when I try to log in it says ChatGPT is at capacity right now.

When i try to enter my email address here, ChatGPT Plus subscriber login, i get the following error: Something went wrong. If this issue persists please contact us through our help center at help.openai.com.

No response from your support team.

I have just subscribed a couple of days ago. So for what did I actually pay, can you tell me? This is unacceptable!

7 Likes
2

I am facing the same problem. Any solution.

1 Like
3

Same problem here too. I have been unable to log in and when I put my email in the box, I get the same message.

4

Same issue. Using Chrome on Mac. Tried Safari. No luck.

5

Same here. I am not a few day plus user. I used it since the plus account available. There wasn’t such a problem before. Therefore, I guess there must be something bad happened all of a sudden.

1 Like
6

Same here and things are even worse than that. I am still logged in on my phone, but I cannot submit any messages to the bot. The chat history is not working. The submission button does nothing at all. I think new chat button does nothing as well.

ChatGPT is totally unusable for me right now.

2 Likes
7

It’s the exact same situation for me. I think I have to make my comment longer to reply though. So blah blah blah.

8

I’m having this issue as well. It’s incredibly frustrating because I have work to do and GPT, for better or worse, is now part of my workflow.

9

Same problem. any news? It’s incredibly frustrating because I have work to do and GPT, for better or worse, is now part of my workflow.

10

Same here! I have been having the same issue for more than 10 days now and I cannot get a response from support – so frustrating!~ Please post if anyone has been able to get resolution!

11

Same problem. Still not solution after 3 weeks.

12

Any one who has this issue message me, I can walk you through how to solve it! It is a different solution for everyone, and it was caused by the Plugins feature

13

I can’t login, the platform ask me for my phone, and then says my phone is a premium user, but I’m the only one who has my phone, and I’m not a premium user, it won’t even let me in.