Why can’t my account upload documents (images are fine)?
I tested my friend’s account on the same hardware, software, and network environment.
As a result, only my account has this problem!
I tried clearing all cookies from Safari, but to no avail.
I am dealing with this problem too! It is only happening on my Team workspace. When I switch to my personal account, it works without fail. Very frustrating!
To no avail, any document format that contains text cannot be uploaded (e.g., doc, txt, pdf). And those images, excel files actually can.
I am having the same issue. Very frustrating. Glad to see it isn’t just me.
I am having the same issue. It actually worked fine two days ago.
When I asked the gpt team, they kept saying there is no outrage, and couldn’t provide any useful way to solve the problem. Glad to see there are so many people have the same problem.
Same issue happened to me.
They say there’s a 10G quota per user, but it’s usually not more than someone using more than that limit. But when I asked if I had exceeded it, they said they didn’t know
I zipped up one of the files I needed to analyze and gave it to GPT. surprisingly, the upload was successful and I was able to read the file.
Same, the zip file does upload, but it no longer is able to identify a lot of the key information I need from it. I’ll need a solution to this for it to be worthwhile for me to retain my subscription.
I consulted with a technician at “https://help.openai.com/en/” but it has now been over 24 hours with no response.
Yes same here, no response here either. Even they made a response it is from the bot. There is no place to ask to solve the problem.
I have the same issue. I’m on the new GPT version 4o (free) and I cannot upload a simple .CSV-file of 89KB. I get
“It seems like the file was not uploaded.”
i can not upload pdf or docx document yet,why???
Yeah it has always had problems like this for me. On my latest attempt, it accepted 2 .md files, and then accepted 3 .txt files, and then refused 5 more .txt files of the same type. It makes no sense which files are rejected and which can upload.
(Oh, but I’m talking about making a Custom GPT, which is maybe a different issue)
