If I go to projects, I see all my projects are set to global under the GEOGRAPHY column.
I couldn’t find a way to change the setting.
How do I restrict a project to certain region?
As far as I understand it, project geography is connected to OpenAI’s data residency / advanced data controls.
I don’t think an existing “Global” project can simply be edited to a specific region from that Projects table. The docs say eligible API customers can enable regional data residency by creating a new Project and selecting the preferred region during setup.
So if you don’t see an option to change it, your organization may not be eligible/enabled for regional data residency or you may need to create a new project after the feature is enabled.
You can read more here: https://openai.com/index/expanding-data-residency-access-to-business-customers-worldwide/
Hey @tiffiana, yeah, this one’s a bit confusing 😅 What @LarisaHaster shared is pretty much it. The geography gets picked when the project is created, and it’s not something you can swap later from the Projects table.
If you’re trying to use data residency outside the US, there are a couple extra requirements first, including approval for abuse monitoring controls and a Zero Data Retention amendment.
So in practice, the path today is usually to set up a new project with the right geography from the start, assuming your org is eligible for that region.
You can check out this Doc for more info: Data controls in the OpenAI platform
- Sunny
Hi OpenAI Support, all my projects are displayed with the geography set to Global. When I create new projects, I can’t select a geography. I specifically ordered an Enterprise contract to have the option to choose the EU as the geography.
Hey @andreas.hartke!
Are you still running into this with new Projects showing Global and no option to select EU geography when creating them?
If the issue is still happening and you have already reached out to Support, feel free to share the case ID here. I can take a look at what has already been reviewed and see whether there is any additional context in the case that may help.
Since this involves the geography available for your Enterprise workspace and what options are being presented when Projects are created, it will likely need an account level review to confirm how your workspace is currently configured.
- Sunny