regarding the jun 12th, 2024 bug:
This is how to report a bug - the proper way if you will
the first step is to visit the right url: https://help.openai.com
than click on the bottom left on the round icon on the bottom left:
than click on the bottom right icon “Home”:
Now scroll down and click on ask a question:
Now follow this responses to submit the problem:
as you guys can see, there is no reporting that there is a bug/issue (despite the many posts about this issue) on https://status.openai.com/ :
as mentioned by the mods, this forum isn’t the place to get the attention for the bug for chatgpt, but I think reporting is the right way, its just a bit hidden:
working work arounds:
- use the free version
- use a smartphone
other issues that are also happening since yesterday (and for some even longer):
- the playground goes to black screen after responding for about 5 secs
- for the playground there isn’t a place to report an issue there, before the gpt-4o update, or maybe even before gpt-4, there was a button to report issues directly on the playground, which is not there anymore as we can see bellow:
- and when attempting to submit an issue, there is not playground option too:
making comments here won’t help, as a moderator pointed out, so make sure to follow the above guide to report this! at least for chatGPT there is a way to report this, as for the poor playground, there isn’t! hopefully this will get fixed soon!