@gershonj your message above gave me some hope because the email address I use for my openai account forwards to gmail. But last night I reconfigured it to forward to a different provider and I still am not receiving exports. So perhaps it’s a gmail thing, or perhaps it has something to do with the size of the export or even its contents. What’s frustrating, as you point out, is the lack of acknowledgment from openai.
I reported this via the this mechanism a little while ago, and just updated my report to include a link to this thread. Hopefully that will attract some participation.
Perhaps if more people report the issue it would help?