Hello the good people at OpenAI, I tried to sign up to ChatGPT. I have made an error inputting the birthday and now locked out completely. Can you please assist, I would be so grateful :)

Hello the good people at OpenAI, I tried to sign up to ChatGPT. I have made an error inputting the birthday and now locked out completely. Can you please assist, I would be so grateful :slight_smile:

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This happened to me too. It was a split second accident. So much for the time-saving powers.

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This is insane! The same thing happened to me and now I’m locked out. Obviously i was not born in 2023! What should we do. I couldn’t even sign up with another email

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I intentionally put in the incorrect birthdate, because I believe it amounts to an erosion of my online security. Im locked out now, They say the policy is not to allow underage, but theyre blocking me effectively because I wouldnt give them my real birthdate. I am not underage, I just dont think my exact birthdate is any of their business. I think they should clarify their policy

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Why cant I redo my age? This is stupid!

Hi, were you able to redo your age? It just happened to me to. So annoying

Hi, trying to set up my ChatGBT ac but not accepting my birthday?
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SAME for some reason its not accepting my real birthday im so confused??

I was facing the same issue when I tried to create the account. Is that any age limitation to create the account?

US date format is MM/DD/YYYY

Today is 10/29/2023

Something that should be noted on that page if they can’t get browser language or geolocate with their javascript renderwall.

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for some reason my birthday isnt getting validated even tho i wasnt born in 2023 and has the age requirenment to sign up in chat gpt, if some mod who works in chat gpt sees this post please fix this issue as im upset about this

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Try 08/16/2008. (Some extra words)

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The same problem is for me, when I try putting in my correct birthday into the sign up page, it just doesn’t work.

I believe your issue is the format try Month/Day/Year

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I think I know how to fix it just wait one day and try again, this woked for me.

This happened to me also. I put google into incognito setting, went back to the login page, and like magic it let me enter a new date.

This is true, I’m 13 years old, but instead of putting 2010, it put 2013 please fix this I want to use the amazing AI

Did you end up resolving the problem?

Hello yes I did & thanks so much.