I’ve been using it since the day it was first available to plus users, had changed my credit card info and before I could update the card on file, it downgraded me to the free version. I’ve now been charged twice for the upgrade and my account is still not able to access Plus. I’ve emailed OpenAI for a refund for one of the two charges but haven’t heard back. Is there a customer service or technical support contact method that isn’t a bot? GPT-3.5 just doesn’t do what I need it to do compared to 4.
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