I'm not able to use gpt4 in Japan.
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This is Korea and I only work 3.5 even though I am subscribed to Plus. My colleague 4.0 works without any problems.
No information was provided on that website. I sent two messages as GPT preview bug but no one replied
I sent them an email last night, but they didn’t reply at all
私や周りの日本人ユーザーでも数日前から全く同じ問題が起きています。
OpenAIには早くこの問題に対処をして頂きたいです。
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I got the same ‘no response’ too, what’s the email address of openai’s support team? could u please tell me that? i’m going to email them to get push.
Well, I don’t believe they have a “real” support team. As you can see in the help.openai.com, theres no way you can get in touch with a live customer support.
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yeah, i browsed help.openai.com , there’s no any contact information to report issues like this. i just paid yesterday , i don’t even have a chance to experience any feature of gpt4.
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I’ve been having the exact same issue for the past 2 days…any chats with the 4 model results in a longish wait and then an error: “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”
Same problem here. OpenAI, please take an action.
Sure, here is the email that GPT 3.5 provided me support@chatgpt.com
Same here. When can this problem be solved?
Until now, I still cannot use GPT-4 model. How is the progress of the fix now? Could you please help to give us some feedback?
Any ETA when this is going to be fixed it has been 3 days now
I guess my issue here is that - though a small portion of users were having this issue, there were people reporting it through various channels. I sent messages on twitter, help.openai.com, sent an email, and got nothing. No acknowledgement, not suggestions - absolutely nothing. I haven’t been able to use GPT in 3 days and I pay $20 a month for this service. Will people affected at least receive some sort of rebate or refund?
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It’s finally fixed for me after three days, I’m in Berlin
FYNALLYYYYYYY its work
Thanks guys, I didn’t feel alone in this or else it was going to be impossible
It’s working for me too! Thank you to the team for fixing the issue!
Thanks guys, it’s working now. But still feel they need a better customer service.
+1 working. Hope there will be some post-morten exercise 
Thanks for fixing it! Didn’t realize how I would miss ChatGTP