GPT-4 API Access with wrong org id

Hi Everyone

I received access to GPT-4 API and received the email from openai.com but the org ID mentioned in the email is different from org ID on my open AI account profile settings.

How do I resolve this? I am not able to find a way to reach to the support of Open AI. Their help doesn’t respond for long enough. I am a ChatGPT Plus subscriber too.

Welcome to our dev community.

Unfortunately, help.openai.com is the only way to get help with your account as we’re a developer forum.

That said, did you maybe sign-up for more than one OpenAI account? Did you enter the right Org ID when you applied for GPT-4 access?