Getting a Cloudflare access denied error on Chat GPT3 site

ChatGPT
1

It looks like I’m hitting what seems to be a WAF error from cloudflare (assuming Openai using Cloudflare).

Here is the error from CF:

I got an error when visiting chat.openai.com/chat.

Error code: 1020

Ray ID: 784df5e01f47ec23

Country: US

Data center: sea08

IP: xxx.xxx.xx.xx

Timestamp: 2023-01-05 17:33:41 UTC

we use a VPN that is built on GCP so I’m assuming there is some policy on OpenAI’s side restricting these IPs now?

Even when I switch to a different egress IP from the VPN… I get the same error…

here is a link to the list of IPs that GCP can egress with: https://www.gstatic.com/ipranges/cloud.json, are all of these blocked?

3 Likes
2

I am getting the same general message. My company just added a Global Protect VPN requirements for our laptops when we are not in the office and just like that i am blocked due to this error code. Is there a way to fix this or i can never use GPT again. Really dissapointing… thnks.
I got an error when visiting chat.openai.com/.

Error code: 1020
Ray ID: 784fa9621f6aacd4
Country: US
Data center: atl09
IP: 130.41.112.59
Timestamp: 2023-01-05 22:31:00 UTC

1 Like
3

i got the same problem, i use the vpn and get the access denied
I got an error when visiting chat.openai.com/.

Error code: 1020

Ray ID: 7850e768ea90293b

Country: US

Data center: lax01

Timestamp: 2023-01-06 02:08:06 UTC

1 Like
4

The same problem

Error code: 1020

Ray ID: 78516619f8967e76

Country: US

Data center: lax05

IP: 134.195.x.x

Timestamp: 2023-01-06 03:34:35 UTC

5

It seems that it’s restricting all IPs? Is anyone able to connect without that error code?

6

I believe this is their VPN/Proxy blocking, to prevent automation. It should only be triggered at work/school.

7

any way to solve it?

1 Like
8

Yes, same problem. Error 1020 with VPN. Was not a problem 2 days ago.

9

me too now. not idea what is happening? anyone any ideas?

11

Same here. Disabling VPN is not an acceptable solution. Is there a chance to update the filters?

12

Yes. I am also experiencing this error since 2 days ago. It started last Sunday 8th January for me. I can’t use Chat GPT anymore so I have resorted to paying to use playgrounds but it is not as easy to get anything done because I was really enjoying the chat capabilities of the Chat GPT Beta.

13

i have the same Probleme, i can use the Chat Gpt on my iPhone but on the Mac I have the same problem, I hope anybody find a way to solve it haha

14

Same here - that’s a nightmare!

15

Still face the same issue. I guess chatgpt block most IPs all over the world, including US.

16

hey bro just so you know, you just put your ip online.

17

Same issue for me. Seems like the whole company got blocked.
Disabling VPN is not an option for employees. How can I access chatGPT?

18

the same problem
I got an error when visiting chat.openai.com/.

Error code: 1020
Ray ID: 78943657d9337e14
Country: US
Data center: lax05
IP: 2607:xxxxx
Timestamp: 2023-01-14 06:11:05 UTC

19

Also from Germany using AWS VPN:
Error code: 1020

Ray ID: 78beda976cf09960

Country: DE

Data center: fra03

IP: 35.156.xx.xx

Timestamp: 2023-01-19 10:23:15 UTC

20

I too am having this issue. I access form an AWS Workstations Virtual PC. there is no VPN Client running on the instance. but there is a Split Tunnel IPSEC VPN attached to the VPC which only routes IP’s for our on premise network. I am unable to disable this VPN. Please help, trying out chatGPT for work. this is not a good way to build a customer base. Oh and per Cloudflare, OpenAI needs to check their Cloudflare Firewall. it is not something Cloudflare can fix for the users. The IP I go out to the internet through is a NAT Gateway with a static IP.

1 Like
21

I am having this issue in India today.
Cloudflare Ray ID: 7e51bc5fdf77f292 •
IP: 113.21.64.43
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