Error "Something went wrong. If this issue persists please contact us through our help center at help.openai.com. "

ChatGPT
26

It could be correlated. Which VPN are you using?

27

same here. I get the error message nearly every time. Only rarely an answer is given. I have to reload to continue. ChatGPT Pro (GPT-4) is unusable for me with this behavior.

30

Are you using a VPN? May be there could be a correlation

1 Like
31

This is BS. Some of you guys have already paid for the 4.0 version and are still having issues? No wonder I haven’t upgraded yet. This must be a scam!

32

Hello Red… I’m using a VPN but have noticed no direct correlation between using it and having CGPT not work at all.

33

All right. I subscribed to GPT-Plus and encountered the same problem.

1 Like
34

I understand, but don’t you think it’s ridiculous to have to refresh the page every time you ask a question? A few days ago, we could ask questions without interruption if we had a Plus membership, but now we can’t.

1 Like
35

I tried edge and Bing but still have the same problem as Chrome

3 Likes
36

I’m just detailing the issue, not making a value judgment.

37

I have exactly the same issue, can OpenAI team fix this problem?

38

I too am very annoyed with this issue. My account is ChatGPTPlus.I tried every way I could think of. To sum up, the problem is probably related to the device you are using. Because if I log in with the same account on a different PC or phone, this problem does not occur. Does OpenAI identify the device and restrict it in some way, or is there some cause for the device? If it rings a bell, I have upgraded nearly 10 employee accounts to Plus with this device. I contacted the help center and never heard from them.

39

yep, this error has been plugging chatGPT for a couple of days now…

40

I have this problem on both my computer and mobile browsers, and I can’t solve it at all！

1 Like
41

Voici la réponse de Bing pour ce problème :
Il y a plusieurs raisons pour lesquelles vous pouvez rencontrer cette erreur. Cela peut être dû à une capacité maximale atteinte sur le serveur de ChatGPT, ou à un problème de connexion Internet. Pour résoudre ce problème, vous pouvez essayer de rafraîchir la page et de poser la même question à nouveau. Si cela ne fonctionne pas, vous pouvez contacter le centre d’aide de ChatGPT à l’adresse help.openai.com.

Here is Bing’s answer for this issue:
There are several reasons why you may encounter this error. This may be due to a maximum capacity reached on the ChatGPT server, or to an Internet connection problem. To fix this problem, you can try refreshing the page and asking the same question again. If that doesn’t work, you can contact the ChatGPT Help Center at help.openai.com.

42

I met the error both on my pc and iPad. :sob:

1 Like
43

我试了电脑和平板，换了Chrome，edge和bing浏览器还都是有这个问题，好几天了呜呜呜。btw你这个头像一看就是中国人哈哈哈

44

This is most likely an issue with GPT itself, not our own problem. I have already changed several VPNs, but the same problem still occurs.

2 Likes
45

I want to know if residents in the US are experiencing this problem. Could someone living in the US tell me?

2 Likes
47

How to solve this???

49

It is unbelievable… Where are you from?