Error "429 - Too Many Requests" despite having available credit and 0 usage

API
1

I know it’s a “known” issue, but none of the solutions I saw in the forum solved my problem.

Sequence:

  1. I noticed it was returning error 429.
  2. I added credit (solution from forum) → the issue persisted.
  3. I created a new project and a new API key (solution from forum) → still not working.
  4. I waited a day(solution from forum) → still not working.

Some additional comments:

  • One of the projects appears as if it was created in 2024, but it was actually created yesterday (it was the first one I created).
  • I added $20 in credit, but $40 appear in the dashboard.
  • Usage is still at $0.
  • The usage/budget limits are set to high values (but usage remains at $0 anyway).

The image shows a billing overview page with a "$40.00" credit balance, auto-recharge settings, and options to add credit, cancel the plan, or modify payment methods. (Captioned by AI)
The image shows a billing overview page with a "$40.00" credit balance, auto-recharge settings, and options to add credit, cancel the plan, or modify payment methods. (Captioned by AI)1107×483 26.7 KB

1 Like
2

Bro! I’m having exactly the same issue.

I’m extremely frustrated and still unable to resolve it.

I’ve added advanced logging to my app, but the issue appears to be coming from the OpenAI server. It seems like the problem is on OpenAI’s side, not ours.