Although csv file is listed in supported format, OpenAI Platform
I got error “Failed to index file: Unsupported file file-h58JiHmhtRMps5ZGB4vxzhZ0 type: application/csv”
4 Likes
Welcome to the community @yiling.chen
Per the error I get, csv is a supported format:
This is likely a bug you’re encountering just like I did.
Please head to OpenAI Help Center to report it.
I am getting the exact same error while uploading relatively simple .csv files.
Any idea how to fix this? or just wait for them to patch it?
Try saving it as UTF-8 with BOM
Changed the format with notepad++ (was only UTF-8), but gave me the same error 
Is there a specific link to report a bug? All I can find at OpenAI Help Center are articles (I’m a paying user) and a generic contact form.
BTW, after encountering this error I converted the CSVs to JSONs and ended up with the more general “The file you provided isn’t accessible with the myfiles_browser tool” error mentioned at the following threads:
The intercom contact button at the bottom right should be sufficient to report the error.
1 Like
Possible solution: I enabled the “Code Interpreter” tool and then the assistant accepted a CSV for File Retrieval.
So apparently at least some file types require the “Code Interpreter” for retrieval.
your solution works! After adding “code interpreter”, I can upload csv files