Does anyone know why the sales team never responds regarding the Enterprise plan?

I’ve checked for similar posts; there are some, but nobody bothers to respond.
It’s been 8 months that I regularly ask for information every 20 days from the sales department, and they’ve never responded, not even a simple no. I’d at least like to communicate with you—I’m a Usage Tier 5 with an average spend of $2000 a month. Don’t I deserve a response?
I’m very frustrated as there are no details available on the Enterprise plan and the only way to find out is to contact a team that doesn’t respond.

Have you reached out here or help.openai.com?

I believe enterprise plan is more for the $150,000+/month range.

Have you looked into Azure? They’re a bit behind, but I believe they offer more for “enterprise-type” operations for scaling up.

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Hi Paul, thanks for your response; at least now I have some peace of mind. Although the sales department mentioned contacting them to discuss packaging options, I hoped there might be various possibilities, perhaps a price reduction for spending over $20,000, but they don’t respond. Honestly, I hadn’t considered Azure because I saw the prices were similar and the version was a bit outdated, but now that you mention it, I’ll look into it. Thanks again.

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No problem.

You can find more on Azure pricing here…

https://azure.microsoft.com/en-us/pricing

Same here. I also did not get reply after 2 weeks… Will also look into Azure OpenAI instead.