I want to create a ChatBot to be implemented on a website of our organization that handles customer support questions with given knowledge. I’m a beginner in working with OpenAI.
How can I make the assistant only answer the questions with given information from the uploaded files? Are there optimal ways to segment this information to make it more efficient, from a technical to an economic point of view? Can I later implement this ChatBot to a web page?
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You can create OpenAI assistant for this. You can start with understanding how Assistant work, then move onto the Assistant API Reference.
Let us know if you have any specific question regarding Assistant that you’re unable to understand.
I have created an assistant that answers my questions with access to given knowledge, but my problem is that it still answers questions with outside knowledge even when instructed not to. Can I implement this assistant in a web page?
Try to run the assistant in Playground and ask the assistant to give details about your knowledge base.
Yes, you can.
Thank you for your answer. I’m now trying to use the app but I keep getting errors.
The same problem persists in the Assistant, with File_scearch, it keeps answering questions outside of the files scope.
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is it working correctly in the playground or you have the same result.
If you have the same result in the playground ti means it is an OpenAI issue and we have to figure out a solution there! I had issue with this the past few days too I think
It’s not working in the Playground as well. It should be able to do as I say right? Only answers questions based on given knowledge that is.
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Yeah it should be working. It was working great before but they created Assistant V2 I don’t know if something changed in the bot behavior.
Hello Marc-Olivier
I am trying to register for the $18 plan… I guess you are French?
If you’re a programmer I recommend using LangChain in a Python app, using RAG (Retrieval Augmented Generation). Then you can make your chatbot work with ALL LLMs rather than being vendor locked-in.
I can show you my example using Gradio if you want, but I haven’t integrated RAG into it yet.
I’m not a programmer, I am a photographer trying his hand at no coding apps and assistants used as Chatbots on my various websites… This steps are easy enough, but making the chats persistent seems the most pressing issue here. It seems Threads have disappeared from the OpenAI interface?
you can try https://predictabledialogs.com/ but the free tier is limited to only 50 sessions. So if your usage is limited it could work for you.
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Check out Flowise!
It’s the industry standard for this and offers a self-hosted, local, free option as well. You can use many providers for the AI, including, but not limited to: OpenAI.
Cheers! 
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