I want to create a chatbot for my website that uses the OpenAI API. The chatbot should receive questions from customers and respond to them. Additionally, I need the chatbot to use files to gain knowledge about my website. I found a similar functionality on https://platform.openai.com/assistants/, which is exactly what I need, but I need help integrating this into my website.
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My Chatbot is performing customer service in Production now on at least one business website.
It utilises a knowledge base the business has posted in a specific Category.
However it is a plugin for Discourse.
Discourse is a good choice of customer service platform in any case because it allows you to create a Customer Community. It is also free to use on your own VPS and open source.
Learn more about Discourse here: https://discourse.org
My Chatbot plugin:
Which is also free to use and open source.
NB this very community runs on Discourse!