I want to create a chatbot for my website that uses the OpenAI API. The chatbot should receive questions from customers and respond to them. Additionally, I need the chatbot to use files to gain knowledge about my website. I found a similar functionality on https://platform.openai.com/assistants/, which is exactly what I need, but I need help integrating this into my website.
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My Chatbot is performing customer service in Production now on at least one business website.
It utilises a knowledge base the business has posted in a specific Category.
However it is a plugin for Discourse.
Discourse is a good choice of customer service platform in any case because it allows you to create a Customer Community. It is also free to use on your own VPS and open source.
Learn more about Discourse here: https://discourse.org
My Chatbot plugin:
Which is also free to use and open source.
NB this very community runs on Discourse!
You’ll have to use third party app. You can import your assistant in this app and then you copy/paste few lines of html that you have to put in your website.
Let me know if you need more help!