Chatgpt4-o doesn't read any file for my account


my Chatgpt4-o suddenly downgrade its answer quality and didn’t read any file no matter how many times I asked. I tried everything including change another pc, clear my cookies, start a new converstation etc. but it didn’t work at all.
I told my friends to try same prompt and files and they said they didn’t have a problem and their Gpt worked just fine.
so What’s wrong with my Gpt since I am paying $20 like everyone else and I deserve a more stupid GPT plan?

你尝试一下是不是不能使用DALLE3画图,我跟你一样,现在无法上传文件,不能画画,表面上写着ChatGPT4o模型,但是实际上显示的ChatGPT4omini,所以卡了bug一直无法绘画和上传读取文件,我切换了其他ChatGPT账号可以正常使用,我猜测是环境配置问题,2024.11.13有个新的界面UI,在第二天回调了,在那之后我再也不能画图和上传数据,并且不能上网

你的猜测是非常有根据的。我也是13号之后就变成这样的。但是邪门的是,我的老电脑不受影响…能正常用4o的所有这些高阶功能。还有,你是咋看出来我是中国人的?这和中国互联网有关系吗?

因为你的头像哈哈哈,我也是中国人,请你看我刚刚发布的论坛!最新的解决!你上传jpg照片后看是不是可以正常使用所有功能,仅限于这个窗口,论坛链接“https://community.openai.com/t/bug-unable-to-browse-uploads-unread-and-dall-e-3-inaccessible-chatgpt-4o-functions-as-mini-advanced-features-activate-only-after-jpg-upload/1019160”

Because your avatar hahaha, I am also Chinese, please see the forum I just released! The latest solution! After uploading the JPG photo, check if all functions can be used normally, only limited to this window and forum link“https://community.openai.com/t/bug-unable-to-browse-uploads-unread-and-dall-e-3-inaccessible-chatgpt-4o-functions-as-mini-advanced-features-activate-only-after-jpg-upload/1019160”

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你好,请问你这个问题解决了吗?我遇到了同样的问题,已经困扰了我3天没有解决方案。有什么方式可以直接联系请教你吗?(比如微信);我打不开你上面的链接,感谢!

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By 2025, this issue still exists.
春眠不觉晓, 处处闻啼鸟.