ChatGPT Plus Paid, But Still Stuck on Free Plan – No GPT-4 Access

ChatGPT
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1

Hello,

I recently subscribed to ChatGPT Plus, and my payment was successfully processed. However, I am still seeing the “Upgrade to Plus” option, and I cannot access GPT-4.

Here’s what I’ve tried so far:

:white_check_mark: Logged out and back in
:white_check_mark: Verified I’m using the correct account
:white_check_mark: Tried different browsers and devices
:white_check_mark: Used incognito mode
:white_check_mark: Cleared cache and cookies
:white_check_mark: Turned off VPN and tried different networks
:white_check_mark: Waited for several hours

Despite all these steps, I still do not have access to GPT-4. I also contacted OpenAI Support, but I haven’t received a response yet.

Has anyone else experienced this issue? If so, how did you fix it?
Any help or advice would be greatly appreciated!

Thanks!

2

It has been 18 hours, and I still have not received a response from OpenAI support.
I am a paying customer and still cannot access GPT-4. Has anyone found a solution?

@moderators Please escalate this issue.

3

I have the same problem,
Paid it, the payment is not in reservation but already done.
Did al those things that you’ve listed above, but still nog GPT-4 access…

4

I have the same problem.
I’m still paying for GPT-4 and cannot access GPT-4…

5

Same problem here, followed every step just like you, did you manage to get to use your plan ?

6

No. I do not work for openai. Yes, i do have bigger openai problems.

Maybe you won’t have to.

Are you using your same chatgpts between plans or opening new ones?

May not matter. Are you using the app, a browser. Both? Are you beta by any chance?

In app.
If you click the upper right 3 dots you may find the list of models.

Ultimately I would suggest signing in on the browser. Do not let them talk you into clearing your browser data.

Alternatively, 4 billion people may start going to their competition. For more info DM me.