When I did not make the payment and clicked the Back button on the Plus page, the following error occurred.
Go to Billing.
Do not make the payment.
Click Back to return to the previous page.
Observe the error.
Hi there, thanks for reporting this and sharing the screenshot.
I tried the same steps on Windows but couldn't reproduce the error.
Please try these steps and check whether the issue happens again after each one:
1. Open ChatGPT directly in a new tab, then repeat the Billing → Back steps.
2. Try a private/incognito window with extensions disabled.
3. Sign out and back in. If it still happens, clear ChatGPT's site data and cookies, then sign in again.
4. Try another updated browser.
Let's also see if anyone else in the community is experiencing the same behavior.
If it still happens, please open a private support request through the chat bubble at help.openai.com. Include the reproduction steps, the time it occurred with your time zone, and a short screen recording with any account or payment details hidden.
Avinash
