ChatGPT Plus Invoice Marked “Paid” But Subscription Not Activated

I subscribed to ChatGPT Plus and my billing page shows the invoice as “Paid,” but my account still shows Free plan after more than 12 hours. Is this suppose to be instantaneous or require long period waiting?

I already:

  • verified the correct account/email

  • logged out and back in

  • tried incognito browser and cleared all cached

  • contacted support but received no response

This appears to be a backend entitlement issue.

Has anyone experienced this and found a solution?

Welcome to the forum!

There is nothing anyone on this forum can do to help you, you need to contact the department as noted in the OpenAI FAQ.

Billing questions