ChatGPT Mac App suddenly couldn't load after updating

The below is the report generated by apple. But, this happened after I updated the app to the latest version. Anyone have any thoughts / idea on this?

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               ChatGPT [49471]
Path:                  /Applications/ChatGPT.app/Contents/MacOS/ChatGPT
Identifier:            com.openai.chat
Version:               1.2025.126 (1747065428)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2025-05-17 21:39:45.8752 +0800
OS Version:            macOS 14.0 (23A344)
Report Version:        12
Anonymous UUID:        33CE3F4D-563B-1435-8186-3AC560F8EA35

Sleep/Wake UUID:       DFBD686B-B03C-4CA8-9F15-FC151557EB05

Time Awake Since Boot: 650000 seconds
Time Since Wake:       74933 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Termination Reason:    Namespace DYLD, Code 4 Symbol missing
Symbol not found: _$sSo16CATapDescriptionC9CoreAudioE22monoMixdownOfProcessesABSays6UInt32VG_tcfC
Referenced from: <B1A9221C-F553-34D9-B8AC-AC58D8709205> /Applications/ChatGPT.app/Contents/Frameworks/ChatGPT.framework/Versions/A/ChatGPT
Expected in:     <D254ADB8-359F-3909-9E67-C41E8B70647F> /usr/lib/swift/libswiftCoreAudio.dylib
(terminated at launch; ignore backtrace)

Thread 0 Crashed:
0   dyld                          	       0x181ee9b48 __abort_with_payload + 8
1   dyld                          	       0x181ef6108 abort_with_payload_wrapper_internal + 104
2   dyld                          	       0x181ef613c abort_with_payload + 16
3   dyld                          	       0x181e7d518 dyld4::halt(char const*, dyld4::StructuredError const*) + 304
4   dyld                          	       0x181e7a1e8 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3884
5   dyld                          	       0x181e78f44 start + 1948


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000006   x1: 0x0000000000000004   x2: 0x000000016b8bb5a0   x3: 0x00000000000000de
    x4: 0x000000016b8bb1a0   x5: 0x0000000000000000   x6: 0x0000000000000000   x7: 0x0000000000000870
    x8: 0x0000000000000020   x9: 0x000000016b8bb118  x10: 0x000000000000000a  x11: 0x0000000000000000
   x12: 0x0000000000000034  x13: 0x0000000000000000  x14: 0x0000000244a980d5  x15: 0x0000000000008000
   x16: 0x0000000000000209  x17: 0x0000000181e7637c  x18: 0x0000000000000000  x19: 0x0000000000000000
   x20: 0x000000016b8bb1a0  x21: 0x00000000000000de  x22: 0x000000016b8bb5a0  x23: 0x0000000000000004
   x24: 0x0000000000000006  x25: 0x00000001049716b8  x26: 0x00000000000019d8  x27: 0x00000001049716b8
   x28: 0x000000001f070004   fp: 0x000000016b8bb170   lr: 0x0000000181ef6108
    sp: 0x000000016b8bb130   pc: 0x0000000181ee9b48 cpsr: 0x80001000
   far: 0x00000001049b0000  esr: 0x56000080  Address size fault

Binary Images:
       0x1077d8000 -        0x109fb3fff chatgpt.ChatGPT (1.0) <b1a9221c-f553-34d9-b8ac-ac58d8709205> /Applications/ChatGPT.app/Contents/Frameworks/ChatGPT.framework/Versions/A/ChatGPT
       0x104a30000 -        0x104a53fff assets.Assets (1.0) <f88efabe-4ff8-3083-8a3e-397811e1fe93> /Applications/ChatGPT.app/Contents/Frameworks/Assets.framework/Versions/A/Assets
       0x1049c4000 -        0x1049c7fff assets.PlatformAgnosticAssetTypes (1.0) <d5072c27-994d-3df6-8880-31e655802b09> /Applications/ChatGPT.app/Contents/Frameworks/PlatformAgnosticAssetTypes.framework/Versions/A/PlatformAgnosticAssetTypes
       0x104b48000 -        0x104b8bfff org.sparkle-project.Sparkle (2.7.0) <e1818fcc-1225-3d7d-ab35-30d26f536a6a> /Applications/ChatGPT.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
       0x106524000 -        0x106f07fff io.livekit.LiveKitWebRTC (1.0) <4c4c44ec-5555-3144-a10e-2bb45e65724e> /Applications/ChatGPT.app/Contents/Frameworks/LiveKitWebRTC.framework/Versions/A/LiveKitWebRTC
       0x104a74000 -        0x104af3fff io.livekit.KrispNoiseFilter (1.0) <29d9f7a9-ff38-3308-8114-1cd4360f7679> /Applications/ChatGPT.app/Contents/Frameworks/KrispNoiseFilter.framework/Versions/A/KrispNoiseFilter
       0x104e24000 -        0x104efbfff libwebrtc-audio-processing-2.1.dylib (*) <fcffc09f-8215-375f-955a-2862d7731b0d> /Applications/ChatGPT.app/Contents/Frameworks/libwebrtc-audio-processing-2.1.dylib
       0x104540000 -        0x104553fff com.openai.chat (1.2025.126) <3dab54b0-1a89-38e7-a631-656c791a46ae> /Applications/ChatGPT.app/Contents/MacOS/ChatGPT
       0x181e73000 -        0x181f06873 dyld (*) <ffd8ab66-c9ab-31df-ab80-3a3dff367ddd> /usr/lib/dyld
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.7G resident=0K(0%) swapped_out_or_unallocated=1.7G(100%)
Writable regions: Total=14.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=14.5M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
STACK GUARD                       56.0M        1 
Stack                             8176K        1 
VM_ALLOCATE                         16K        1 
__AUTH                            3182K      537 
__AUTH_CONST                      39.3M      794 
__CTF                               824        1 
__DATA                            21.2M      791 
__DATA_CONST                      40.8M      811 
__DATA_DIRTY                      2844K      311 
__FONT_DATA                        2352        1 
__INFO_FILTER                         8        1 
__LINKEDIT                       890.9M        9 
__OBJC_RO                         70.6M        1 
__OBJC_RW                         2153K        1 
__TEXT                           866.6M      829 
dyld private memory               4384K        4 
===========                     =======  ======= 
TOTAL                              2.0G     4094 



-----------
Full Report
-----------

{"app_name":"ChatGPT","timestamp":"2025-05-17 21:39:48.00 +0800","app_version":"1.2025.126","slice_uuid":"3dab54b0-1a89-38e7-a631-656c791a46ae","build_version":"1747065428","platform":1,"bundleID":"com.openai.chat","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.0 (23A344)","roots_installed":0,"name":"ChatGPT","incident_id":"F06FFD5C-85DC-4BD3-840C-9E2E9B46F016"}
{
  "uptime" : 650000,
  "procRole" : "Default",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "Mac14,9",
  "coalitionID" : 92390,
  "osVersion" : {
    "train" : "macOS 14.0",
    "build" : "23A344",
    "releaseType" : "User"
  },
  "captureTime" : "2025-05-17 21:39:45.8752 +0800",
  "codeSigningMonitor" : 1,
  "incident" : "F06FFD5C-85DC-4BD3-840C-9E2E9B46F016",
  "pid" : 49471,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2025-05-17 21:39:45.7865 +0800",
  "procStartAbsTime" : 15837024780375,
  "procExitAbsTime" : 15837025812679,
  "procName" : "ChatGPT",
  "procPath" : "\/Applications\/ChatGPT.app\/Contents\/MacOS\/ChatGPT",
  "bundleInfo" : {"CFBundleShortVersionString":"1.2025.126","CFBundleVersion":"1747065428","CFBundleIdentifier":"com.openai.chat"},
  "storeInfo" : {"deviceIdentifierForVendor":"BE9B3F86-8F97-5373-A3C7-618460A6F488","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.openai.chat",
  "crashReporterKey" : "33CE3F4D-563B-1435-8186-3AC560F8EA35",
  "codeSigningID" : "com.openai.chat",
  "codeSigningTeamID" : "2DC432GLL2",
  "codeSigningFlags" : 570503953,
  "codeSigningValidationCategory" : 6,
  "codeSigningTrustLevel" : 4294967295,
  "instructionByteStream" : {"beforePC":"NAEAANQAAAAQAQAAGAEAACABAAAoAQAAMAEAAEwBAAAwQYDSARAA1A==","atPC":"AwEAVH8jA9X9e7+p\/QMAkcww\/pe\/AwCR\/XvBqP8PX9bAA1\/WEC2A0g=="},
  "wakeTime" : 74933,
  "sleepWakeUUID" : "DFBD686B-B03C-4CA8-9F15-FC151557EB05",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
  "termination" : {"code":4,"flags":518,"namespace":"DYLD","indicator":"Symbol missing","details":["(terminated at launch; ignore backtrace)"],"reasons":["Symbol not found: _$sSo16CATapDescriptionC9CoreAudioE22monoMixdownOfProcessesABSays6UInt32VG_tcfC","Referenced from: <B1A9221C-F553-34D9-B8AC-AC58D8709205> \/Applications\/ChatGPT.app\/Contents\/Frameworks\/ChatGPT.framework\/Versions\/A\/ChatGPT","Expected in:     <D254ADB8-359F-3909-9E67-C41E8B70647F> \/usr\/lib\/swift\/libswiftCoreAudio.dylib"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":13221276,"threadState":{"x":[{"value":6},{"value":4},{"value":6099285408},{"value":222},{"value":6099284384},{"value":0},{"value":0},{"value":2160},{"value":32},{"value":6099284248},{"value":10},{"value":0},{"value":52},{"value":0},{"value":9741893845},{"value":32768},{"value":521},{"value":6474392444,"symbolLocation":416,"symbol":"__simple_bprintf"},{"value":0},{"value":0},{"value":6099284384},{"value":222},{"value":6099285408},{"value":4},{"value":6},{"value":4371977912},{"value":6616},{"value":4371977912},{"value":520552452}],"flavor":"ARM_THREAD_STATE64","lr":{"value":6474916104},"cpsr":{"value":2147487744},"fp":{"value":6099284336},"sp":{"value":6099284272},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":6474865480,"matchesCrashFrame":1},"far":{"value":4372234240}},"frames":[{"imageOffset":486216,"symbol":"__abort_with_payload","symbolLocation":8,"imageIndex":8},{"imageOffset":536840,"symbol":"abort_with_payload_wrapper_internal","symbolLocation":104,"imageIndex":8},{"imageOffset":536892,"symbol":"abort_with_payload","symbolLocation":16,"imageIndex":8},{"imageOffset":42264,"symbol":"dyld4::halt(char const*, dyld4::StructuredError const*)","symbolLocation":304,"imageIndex":8},{"imageOffset":29160,"symbol":"dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*)","symbolLocation":3884,"imageIndex":8},{"imageOffset":24388,"symbol":"start","symbolLocation":1948,"imageIndex":8}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4420632576,
    "CFBundleShortVersionString" : "1.0",
    "CFBundleIdentifier" : "chatgpt.ChatGPT",
    "size" : 41795584,
    "uuid" : "b1a9221c-f553-34d9-b8ac-ac58d8709205",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/ChatGPT.framework\/Versions\/A\/ChatGPT",
    "name" : "ChatGPT",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4372758528,
    "CFBundleShortVersionString" : "1.0",
    "CFBundleIdentifier" : "assets.Assets",
    "size" : 147456,
    "uuid" : "f88efabe-4ff8-3083-8a3e-397811e1fe93",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/Assets.framework\/Versions\/A\/Assets",
    "name" : "Assets",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4372316160,
    "CFBundleShortVersionString" : "1.0",
    "CFBundleIdentifier" : "assets.PlatformAgnosticAssetTypes",
    "size" : 16384,
    "uuid" : "d5072c27-994d-3df6-8880-31e655802b09",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/PlatformAgnosticAssetTypes.framework\/Versions\/A\/PlatformAgnosticAssetTypes",
    "name" : "PlatformAgnosticAssetTypes",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4373905408,
    "CFBundleShortVersionString" : "2.7.0",
    "CFBundleIdentifier" : "org.sparkle-project.Sparkle",
    "size" : 278528,
    "uuid" : "e1818fcc-1225-3d7d-ab35-30d26f536a6a",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/Sparkle.framework\/Versions\/B\/Sparkle",
    "name" : "Sparkle",
    "CFBundleVersion" : "2044"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4401020928,
    "CFBundleShortVersionString" : "1.0",
    "CFBundleIdentifier" : "io.livekit.LiveKitWebRTC",
    "size" : 10371072,
    "uuid" : "4c4c44ec-5555-3144-a10e-2bb45e65724e",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/LiveKitWebRTC.framework\/Versions\/A\/LiveKitWebRTC",
    "name" : "LiveKitWebRTC",
    "CFBundleVersion" : "1.0"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4373037056,
    "CFBundleShortVersionString" : "1.0",
    "CFBundleIdentifier" : "io.livekit.KrispNoiseFilter",
    "size" : 524288,
    "uuid" : "29d9f7a9-ff38-3308-8114-1cd4360f7679",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/KrispNoiseFilter.framework\/Versions\/A\/KrispNoiseFilter",
    "name" : "KrispNoiseFilter",
    "CFBundleVersion" : "1"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4376903680,
    "size" : 884736,
    "uuid" : "fcffc09f-8215-375f-955a-2862d7731b0d",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/Frameworks\/libwebrtc-audio-processing-2.1.dylib",
    "name" : "libwebrtc-audio-processing-2.1.dylib"
  },
  {
    "source" : "P",
    "arch" : "arm64",
    "base" : 4367581184,
    "CFBundleShortVersionString" : "1.2025.126",
    "CFBundleIdentifier" : "com.openai.chat",
    "size" : 81920,
    "uuid" : "3dab54b0-1a89-38e7-a631-656c791a46ae",
    "path" : "\/Applications\/ChatGPT.app\/Contents\/MacOS\/ChatGPT",
    "name" : "ChatGPT",
    "CFBundleVersion" : "1747065428"
  },
  {
    "source" : "P",
    "arch" : "arm64e",
    "base" : 6474379264,
    "size" : 604276,
    "uuid" : "ffd8ab66-c9ab-31df-ab80-3a3dff367ddd",
    "path" : "\/usr\/lib\/dyld",
    "name" : "dyld"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "sharedCache" : {
  "base" : 6473629696,
  "size" : 4012523520,
  "uuid" : "7906534c-5d2b-3ba8-b9c6-93a5cf1b7b50"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=1.7G resident=0K(0%) swapped_out_or_unallocated=1.7G(100%)\nWritable regions: Total=14.5M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=14.5M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8176K        1 \nVM_ALLOCATE                         16K        1 \n__AUTH                            3182K      537 \n__AUTH_CONST                      39.3M      794 \n__CTF                               824        1 \n__DATA                            21.2M      791 \n__DATA_CONST                      40.8M      811 \n__DATA_DIRTY                      2844K      311 \n__FONT_DATA                        2352        1 \n__INFO_FILTER                         8        1 \n__LINKEDIT                       890.9M        9 \n__OBJC_RO                         70.6M        1 \n__OBJC_RW                         2153K        1 \n__TEXT                           866.6M      829 \ndyld private memory               4384K        4 \n===========                     =======  ======= \nTOTAL                              2.0G     4094 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "7ff9495a89532f3613f8de2f823ff77aef7dc7b0",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "5f72dc58705eff005a46b3a9",
      "factorPackIds" : {

      },
      "deploymentId" : 240000015
    },
    {
      "rolloutId" : "62699e1ec1ff2978b47f6c3b",
      "factorPackIds" : {
        "SIRI_FIND_MY_CONFIGURATION_FILES" : "652805151bce5442b8d752e1"
      },
      "deploymentId" : 240000031
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "f18344bb-554f-48ae-8449-e108a8813a55",
      "experimentId" : "6685b5584477001000e8c6c9",
      "deploymentId" : 400000009
    }
  ]
}
}

Model: Mac14,9, BootROM 10151.1.1, proc 10:6:4 processors, 16 GB, SMC 
Graphics: Apple M2 Pro, Apple M2 Pro, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Display: DELL U2421HE, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online
Memory Module: LPDDR5, Micron
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Aug  8 2023 04:53:09 version 23.10.745.4.41.51.118 FWID 01-8492d501
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: hub_device
USB Device: 3-Port USB 3.1 Hub
USB Device: USB 10/100/1000 LAN
USB Device: hub_device
USB Device: composite_device
USB Device: 3-Port USB 2.1 Hub
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
1 Like

same issue on Sonoma 14.1

(post deleted by author)

I have similar issue
please help