I have been having trouble accessing my ChatGPT Team account all day. I can open up the chat.openai.com site without a user account loaded, but once I try to login with my password, it goes on an endless spinning circle (throbber) for “redirecting” or “login”. What’s weird is I have no problem accessing my account on the mobile site and I used my personal account (with a different email) on the same browser and it has no problem getting in. So cookies has been ruled out and I don’t use a VPN. Anyone else facing this issue? It’s incredibly frustrating as I am the admin on the Team account too. If anyone can provide any tips as a workaround, I would be forever grateful!!!

====================================== SOLUTION HERE! [2024-07-25_12-54-21] Type in the address bar: chrome://flags/#enable-quic Disable Experimental QUIC protocol Restart chrome and try to login again ====================================== Thank you @lewis3 and @vladeto83 for this fix! ======================================

@erik11 @PaulBellow It worked very briefly for me last night, but now its back to the spinning circle thing. It’s brutal! Reluctantly using Claude as a result. Hope they fix it soon!

I accidentally used Gemini in a moment of panic. Decided to take Friday off as I am rather useless without the support of genai. Just grateful I’m not a crowd strike customer. Have a great weekend

Same error here… I’ve tried all the recommended procedures and nothing has resolved it so far. Still waiting for a fix…

I am having the same issue, but only on my google workspace business account, my personal login with Google works.

@daniel.bowne I am facing the exact same behavior since Jul 18, 2024.

Same issues here. Can’t login to my GPT+ account, been going on since around last Thursday. I cleared my cache, tried multiple browsers, etc. but not having any luck.

Same. Very frustrating, especially as a paid customer :confused:

This is sincerely ridiculous, that the biggest AI company currently in the world, claiming to be the one to take us into AGI, is unable to fix a stupid login issue, is fascinating. What kind of QA are you doing ? what about logging and monitoring ? W T F the search solution seems to be the most straightforward for the time being 1- login to your google account 2- google chat openai com auth login 3- click on the first link Thanks to the original poster

I have exactly the same problem. When I log in with my free account, no issue. But as soon as I log in with my pro account (and ChatGPT Plus), I have the problem. The site doesn’t load. One of my friends also had the problem occasionally. I’m glad to see I’m not the only one.

We are getting it for several users using ChatGPT teams, I cannot even cancel our service or account because no admins can logins.

ChatGPT Login Loop - Endless Spinning Circle

ChatGPT Bugs

karelvysinka July 24, 2024, 4:01pm 15

Here same problem: Google sign in / cookie bug?

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ChatGPT Login Loop - Endless Spinning Circle

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