dude i was checking my phone non stop for the past two days as well, i know the pain, weirdly the 25 calls per 3 hours still hit, hahaha
It’s also not working for me all weekend long. Are we just in the echo chamber here or is somebody going to actually do something about it?
same here, since yesterday evening, I cannot use GPT-4 anymore. My friend still can use though…
Any update on this? Not seeing any mention of the outage anywhere except here.
No update here, been out for the past 2 days now.
So, why has the OpenAI company been ignoring our comments?
Been down for me for almost a week now. And I was having such a good time with it too I was happy to fork over $20 but now…not so much.
Edit: 3.5 is working just fine btw…my $20 ain’t tho.
Exactly the same issue here. I hope they re-imburse us. Absolute nightmare trying to get through to support as well.
Thought I would see about opening a support ticket about GPT-4, that was a total waste of time! There is literally NO way to open a ticket. GPT-3.5 says “On the Support page, scroll down to the “Contact Us” section and click on the “Submit a request” button.”
There is NO Support page!
There is no Submit a request button!
going to help.openai.com only gives you KB access no ability to ask questions.
Has anyone received an update on why GPT-4 is not working?
Same here. GPT-4 is unresponsive.
Same issue. The service status page insists that everything is OK.
Had this issue for days on end now with no indication of when it will be fixed. Feeling quite frustrated since 20$ is not cheap for this service.
There is a notification that appears now when opening a new chat. Saying how they are investigating the issue.
Yes, the team is investigating and it seems like the system health is improving.
My subscription ended yesterday. Today I subscribed again, but I’m still seeing the unpaid version (no dropdown to switch gpt versions and “Upgrade to plus” button).
If I go to “Manage my subscriptions” it says I have Plus subscription.
What can I do to see the Plus version?
At least it seems like perhaps they monitor these forums.
“Some users are reporting errors when using GPT-4. We are actively investigating.”
Clear some of the chat history, then GPT4 works fine again.
It is suspected that it is caused by the historical information.
Everyone can try this method for temporary solutions.
A Plus member either. I even cannot access GPT-4 after that error occurred. I don’t know if the system recognize me as a normal user? But my subscription is already last till May…
Clear conversations and relogg into your account. Worked for me.