ChatGPT app stuck on logo screen on iPadOS 17 (blank white / won’t load)

My Split Screen isn’t working. My iPhone version works. And, I can access via Safari. I guess I’ll have to wait for the bug fix from Open AI. I’m not technologically proficient to do anything else. Unless someone can help.

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Glad I could help. That’s just my temporary workaround but still better than nothing.

Not sure what’s the problem here, but I can assure you that you can install a signed IPA by Airdropping it. I literally did it 3 minutes ago.

Ensure that the IPA is downloaded using the same Apple ID as the one associated with your iPad.

It bloody works version 1.025. 281 updated 2 hours ago

No blank screen haven’t tested yet got too excited

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It bloody works version 1.025. 281 updated 2 hours ago

No blank screen haven’t tested yet got too excited

Same here. Just did an app update and it’s working again, with voice! Now I have to charge my iPad :winking_face_with_tongue:

Thanks gpt!

Lee

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Hi everyone,

Thank you for all your patience here. We just rolled out the approved fix last night, so you should be unblocked now with the latest released version on the App Store.

Our apologies for the downtime here, and we hope to provide a smoother experience going forward!

Thanks again for all the messages here, they help us better understand and triage issues.

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Mine did not work after the update until I uninstalled/reinstalled. Now it’s working.

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:white_check_mark: Fixed! Thank you, OpenAI Support

Hurrah — the issue is resolved on my iPad running iPadOS 17. :tada:

Thank you to the OpenAI Support team and engineers for looking into this and putting together a fix. It’s great to see the app fully working again in full-screen mode on my iPad — and even better knowing that this forum thread was seen and acknowledged. Good to know!

Appreciate the update and resolution — and cheers to everyone who posted here and helped escalate the issue. :raising_hands:t2:

:thread: Epilogue: The Legacy iPad Uprising

Thank you to every single person who posted here — it’s been genuinely heartening to see how we all rallied together for a fix. The split screen workaround was a welcome respite during our two-week exile in the white screen wilderness.

It’s also great to see OpenAI took notice of this thread. :face_with_monocle: Whether it was the forum traction, the direct emails, or the link I sent to Joseph — something worked. So it’s reassuring to know our voices here do get heard, and that support chats and email tickets can lead to real action.

A big thank you to everyone who posted, liked, viewed, emailed, recorded, debugged, and commiserated. We formed a little rebellion — and we got the fix we deserved. :flexed_biceps:t2:

Long live our legacy iPads!

May your future journeys with ChatGPT on iPad be smooth, creative, and full of fun. :rocket::sparkles:

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