I am facing same issue on web account. Use Android app for now. It works.
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How is it possible that free plan offers all capabilities whereas us, “premium” users that paid money, are being limited to some lame text generation.
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Well I am pretty sure one week ago it worked fine. But now webpage Chatgpt on my windows PC cannot process images and docs. Kept giving excuses and I am really mad about it. It works fine on IOS and iPadOS App, but just not windows PC Browser. I pay $20 a month and This really SUCKS.
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same here, they didn’t give me any solution
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same here i try uploud my image but its dont see that
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gpt-4o and gpt-4o mini suddenly say that they can’t read any pictures uploaded. I always uploaded pictures with questions together and they always can provide the answer.
I also try mobile app chatgpt, the gpt-4o indeed can read picture and answer.
I then try gpt-4 in desktop it can read picutre and ansser.
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i have the same issues, it dont work in my browser in my laptop and my safari browser but works in my Android app!!! fix this its been 5 days!!!
my other free acount can upload file or pictures but not the premium users who pay???
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mine is also ignoring everything i am asking it in regards code and just says let me know when you’re ready to start. even thought i provide a code and asked it to do a task. its simply ignoring all commands
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What? I haven’t met the isse brefore.
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I would like to check if any of you are using a VPN when accessing the GPT web version?
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R you using a VPN when accessing the GPT web version?
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Aren’t there hundreds of thousands of users? Maybe it’s just a small amount that is screwed but it’s really sad to pay for a service and have no information as to when or if it will ever be the same:(
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No we aren’t. Is everything okay on your account on the web version?
How can we escalate this issue, we need to fix it ASAP!
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No. Is everything okay for you guys? If so, then it’s even more messed up
Yep they aren’t doing anything
Dear all: I recieved a follow up email from Chatgpt that sounds like it is generated by ChatGpt and contain no useful information. I doubt that we can reach human through the support email.
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Hi,
Can you search on web with GPT 4O? My GPT 4o can not search, can not read files, and O1-preview output like GPT 3.5 ( I guess quality of 4O maybe 3.5 as well)
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Same issue with my plus account. It sucks!
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