Authentication Token Issue After Login (Can't Read Document, Browsing, or Create Image) - Bug Report

ChatGPT Bugs
, ,
1

After successful login to the OpenAI web interface, the application fails to properly set the authentication token, resulting in unauthorized access errors for various API endpoints. This issue was identified through console log monitoring.

Current Behavior

  • Users appear to be logged in from the UI perspective
  • API requests receive 401 Unauthorized responses
  • GPT-4 functionality works normally
  • Cannot access other models besides GPT-4
  • Console logs reveal authentication token issues

Technical Details

API Error (Observed in Console)

Endpoint: https://chatgpt.com/backend-api/accounts/{user_id}/identity
Response Status: 401
Response Body:

{
    "detail": {
        "message": "Unauthorized - Access token is missing"
    }
}

Console Error

Autofocus processing was blocked because a document already has a focused element.

Potential Source

The issue was identified through console log monitoring and may be related to the authentication handling in gfs0keudzvcg5rgq.js (line 214), possibly affecting the token assignment after successful login.

Impact

  1. Unable to access models other than GPT-4
  2. File upload functionality is broken
  3. Image generation is non-functional
  4. File analysis capabilities are unavailable
  5. Web browsing feature is inaccessible
  6. Only GPT-4 remains functional despite authentication issues

Steps to Reproduce

  1. Log in to OpenAI web interface
  2. Open browser developer tools and monitor console logs
  3. Verify GPT-4 is working normally
  4. Attempt to switch to other models - observe they are inaccessible
  5. Check console for 401 unauthorized responses
  6. Try to access other features (file upload, browsing, etc.)
  7. Note all related errors in console logs

Expected Behavior

After successful login, the application should:

  • Properly set the authentication token
  • Allow access to all models, not just GPT-4
  • Enable all user-authorized features and functionalities
  • Provide full access to web browsing capabilities
  • Show no authentication errors in console logs

Environment

  • Platform: Web Browser Windows 11
  • Affected Component: Authentication System
  • Related File: gfs0keudzvcg5rgq.js
  • Debugging Method: Browser Console Monitoring

Priority

High - This issue significantly impacts platform functionality by limiting access to all models except GPT-4 and disabling core features.

Note

This bug report was paraphrased using ChatGPT to ensure clear and professional English communication. The original issue was identified in a non-English speaking environment through browser console log monitoring.

4 Likes
2

Best formatted post for this issue. But they are not even addressing the issue yet