Assistants API - Too many requests

API
, ,
1

Hey guys,

I uploaded a document (*.md, 42kb) as a reference (Retrieval feature). When I ask a simple question, I permanently get an error “Run failed - We’re currently processing too many requests - please try again later.”

"code": "rate_limit_exceeded",
        "message": "We're currently processing too many requests - please try again later."
      },

Tier-1, current usage is 82 requests a day and 164k tokens, around 1 message per 5 minutes. Prepaid credits.

What can cause the issue? Just a bug caused by overload of the OpenAI servers?

6 Likes
2

Same problem for me “We’re currently processing too many requests - please try again later.”

2 Likes
3

Same problem for me. Any solutions yet?

4

The OpenAI support was no help. They told me I had exhausted my usage and closed my ticket. I haven’t even used it. It also wouldn’t let me register my billing information, said too many requests.

1 Like
5

Got suggestions from the support:

* Try clearing your browser's cache and cookies
* Disable VPN (If you are using one)
* Use an incognito browser or a different internet browser/computer to see if the issue still persists, as a security add-on or extension can occasionally cause this type of error.
* Disable cookie blockers
* Try connecting to another network

I’m not sure if they even read the ticket😂

1 Like
6

Experiencing the same on Usage Tier 3. Any assistant I create via the playground repeatedly fails when I press ‘Add and Run’ with the above stated error message.

1 Like
7

Did any of the above suggestions work for you? Or do you reckon this was just a generic reply.

9

No:)
I think it is related to performance of their servers (which are heavily overloaded now).

10

Works fine for me via the API - seems the Playground just isn’t working great

11

Yeah, they announced “Periodic outages across ChatGPT and API”. So, I hope they will solve the issue soon.