For the past 1-2 days, we keep getting this error:
error: {
message: “You’ve exceeded the rate limit, please slow down and try again later.”,
type: ‘invalid_request_error’,
param: null,
code: ‘rate_limit_exceeded’
},
We are on Usage Tier 4, 1000x below the Monthly Maximum, with credit available. We are at a maximum 100,000 TPD (per day, not even minute) and at most 100 RPD. We are way below any of the maximums for GPT4o or any other model, so none of this makes sense.
What are the rate limits for actual API calls? Far below models. Find on this page.
https://help.openai.com/en/articles/8550641-assistants-api-v2-faq
The rate limiter algorithm also doesn’t appreciate peak instantaneous use. 400 RPM does not give 400 RPS.
Polling can shut down a multi-user idea very quickly.
We’re at 1 RPM. Nowhere near the ones on this page.
And in terms of https call per minute to use the complete assistant run?
For the past 1-2 days, a whole bunch of API services just came online.
You are the first I’ve seen with this report. If account-specific, that means sending a message through the “help” menu item in the platform site is the place for resolution.
You also have rates you can set yourself on models and endpoints in “projects” and their API keys. You can review that.
Right, but all I get is the AI agent and that doesn’t help. I’m not sure how to reach an actual human and get some help. We’ve been using the API in the exact same way for a couple of months, even days with higher use, and this just started on Tuesday. Monday was completely fine. In any way that you look at it, we are barely performing a few API calls per day, so none of the limits are being triggered.
You might see if something has gone for a loop, literally.
The vector store service was moved “out of beta” - it needs a different SDK call method in the latest versions.
I’m seeing the exact same error, even in the Assistants Playground. It was working fine with no changes to our API code or Assistants until yesterday morning.
Yup. Earlier I was getting the same error in the Playground, now it won’t do anything except spin in circles.
Thanks for taking the time to flag this, I have raised with OAI.
Still no response, and the support I get from chatting is from an AI agent that is running me around in circles.