Sometimes it cannot read the pdf, sometimes it can. I wonder what is the reason behind this inconsistency? Is there a way to check it?
Maybe copy and pasting the responses that you received could help the thread here.
I have no clue why this is happening to be honest, but there is an outgage going on right now, have you checked on https://platform.openai.com if the file got correctly uploaded?
Same here (but then with the Assistants playground. I uploaded two pdf files succesfully. However it looks like the assistent cannot read the documents.
Not clear what’s wrong. According to the files overview pages both files have status “ready”.
1 Like
I am having a similar issue when using the assistant api to perform retrieval on some html files I uploaded.
Have you found the solution? I have the same issue with HTML file. Sometimes, it can retrieve data, sometimes it can’t.
I’m having the same issue today. Just last week I had the same files PDF and csv uploaded. and analyzed and now it’s giving me trouble.