This seems like a pretty basic question but I haven’t been able to find a clear answer. I have a Team account, and I know my chats aren’t used to train the models. And I know that if internal users use GPTs I create under my Team account, those chats aren’t used to train the models. But are chats with a GPT created using a Team account by users who are not on the Team plan used to train the models?
Basically I’m wondering if I need to create a ChatGPT Team user for every team member to ensure data privacy, even if some of them are only going to use (not create) GPTs.
It has nothing to do with who created the GPT, but rather with who is using the GPT.
If the user of the GPT is on a Teams or Enterprise account then, by default, the chats with that GPT will not be used for training purposes.
If the user is a ChatGPT Plus subscriber, then by default the chats will be used for training unless that user opts out by turning off their chat history in settings.
From my understanding of the product description and the Enterprise service terms:
We never train on your business data or conversations
all conversations with Custom GPTs that belong to a Team account should be exempt from training since the instructions, knowledge files or information retrieved via actions belong to the account holder.
Otherwise conversations between non Team account users and the GPT can be reviewed by a human to ensure compliance with the ToS.
Only if the custom GPT is only shared within the team. Emphasis added,
https://openai.com/policies/service-terms
(b) Distribution and Promotion of GPTs. By sharing your GPT with others, you grant a nonexclusive, worldwide, irrevocable, royalty-free license: (i) to OpenAI to use, test, store, copy, translate, display, modify, distribute, promote, and otherwise make available to other users all or any part of your GPT (including GPT Content); and (ii) to the extent Output from your GPT includes your GPT Content, to users of your GPT to use, store, copy, display, distribute, prepare derivative works of and otherwise use your GPT Content. You will ensure that all information that you publish about your GPT is, at all times, complete, accurate, and not misleading.
If you share the GPT with people outside your team, any content you upload is essentially up for grabs if the GPT outputs it.
Thank you both! It sounds like to be safe I should create a Team user within our org for anyone who will use one of our GPTs. Agree this could be more clear.