I bought $10 worth of credits yesterday. I generated an API key. I want to use the API for a project but requests don’t even go through on the playground. It gives the error message: “I have exceeded the usage limit”. Keep in mind that I just bought these credits, so there is no way that they are expired. Not even one request has been responded to successfully, so it is not the 3rpm limit. I have tried deleting the API key and creating a new one but the error still persists. I have contacted help and have waited 10 hours but it is still not resolved.
If you’re sure the charge went through and the credits appeared in your account, you’ll need to wait to hear from help.openai.com
Not working in the Playground makes it sound like there’s not any credits showing in your account. Are you sure you bought them with OpenAI?
Sorry, I do not completely understand your comment. However, if you are asking about the model, I have tried using other models outside of the 4o and 4o mini. None of them work.
I bought the credits for personal use not for an organization.
I don’t know of the developers’ post that you mentioned.
I’m having the same exact problem, did anything you do fix it yet?