API not using my credit after 5$ free credit has been used up?

I have paid to have some credit. However the API started using the free 5$ credit. However once those were used up, it looks like my paid credit disappeared and was never used. I had to upload some other credit to start using the API again. Can someone in the API billing team check?

That “API billing team” is by pressing “help” in the lower left of your account at platform.openai.com

yeah fair enough. I missed that section. Done. Thanks