To enhance user experience and account management, it would be beneficial to implement a feature that enables users to update the phone number associated with their OpenAI accounts. This update could be facilitated through secure verification methods, such as:
- Email verification
- Identity confirmation via support channels
- Two-factor authentication using trusted devices
Implementing this feature would ensure that users maintain accurate and current account information, aligning with best practices for data management and user autonomy.
For reference, similar discussions have been raised in the OpenAI community forums, highlighting the need for this functionality.
By addressing this need, OpenAI can improve user satisfaction and account security, accommodating users’ evolving contact information without requiring the creation of new accounts.