Hello,
Summary:
I’d like to propose what I think would likely be a highly useful feature and simultaneously most likely not difficult or costly to implement:
The ability to pin / star / bookmark / favorite any specific message in any chat in the webapp.
Rationale:
I often find myself working with many different chats for various topics and having long conversations. It can be difficult for me to search thru the chat to find a specific message / area of the conversation especially if it was not quite recent.
If I had the ability to bookmark a chat message I could have one location to quickly go back to the message. Consider pins in Slack or Discord; these enable me to bookmark important messages for future reference.
Today I have to use the search feature to try to find what I’m looking for which can require trying various words or phrases and takes time and may not always be successful… While the search is appreciated I’d strongly argue it is not a suitable replacement for bookmarking chat messages.
Considerations:
- Is this expected to add value to most/many users? (I think yes)
- Is this difficult to implement? What about the mobile apps?
- How are these bookmarks handled when a chat is deleted? Just include in the prompt/modal that any bookmarks will also get deleted?
- How will the user review their bookmarks? (Perhaps a bookmark or pin icon near the search / new chat buttons in the webapp and mobile apps)
- Are there possibly any unacceptable costs associated with the addition of this feature? (maintenance, monetary, etc).
Notes:
Thank you for your consideration. I understand the team is constantly innovating and non-critical UI considerations are perhaps lower on the priority list. That said, sprinkling in small feature / enhancement requests can have benefits – consider that this feature may be unique to most competitors and another reason (albeit small) to consider ChatGPT over others.
I am happy to provide free QA validation of this request if desired. I am a Software QA Engineer with 9+ years of experience and am very capable both on the backend and frontend. I am thorough and mindful with all testing. Thanks again.