Hey everyone, Our team is currently looking into it. This is being discussed in another thread so moving this discussion there. Thanks for flagging!
also downgraded from pro to free
My account was also downgraded from Pro to Free.
What should I do ？
I still had about a year left on my Plus plan. Why did it disappear? More precisely, why was it switched to the free plan?
Subscribed plus on 17.02.2026.
Case Number: 08360040
Same here. My account was downgraded from pro to free on 1st of May. I was using it just fine on the day before. My case number is 08353122.
Similar issue here - Case number: 08392950