Account Deactivated by NO REASON. PLEASE HELP

ChatGPT
1

Hello, OPENAI. I am a Plus user, I logged into my account before this hour, and it was prompted “Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.” I didn’t find any helpful information in the help center. So I came here. I do not believe I have violated any policies and regulations or any of the relevant usage rules. Chatgpt helps me a lot with my development. You said you wanted to embrace AIGC, but you deleted my account. I don’t understand. Please help me recover my account.
Or do I use any sensitive words I have talked with gpt4 before? I do not know please at least let me know why my account was disabled. Please help me get my account back. I will strictly abide by the rules.
Hope you all have a nice day.

2 Likes
2

I have the same problem, what can I do ?

3

I have the same problem ,what can I do?

4

Hello, OPENAI. I am a Plus user, I logged into my account before this hour, and it was prompted “Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .” I didn’t find any helpful information in the help center. So I came here. I do not believe I have violated any policies and regulations or any of the relevant usage rules. Chatgpt helps me a lot with my development. You said you wanted to embrace AIGC, but you deleted my account. I don’t understand. Please help me recover my account.
Or do I use any sensitive words I have talked with gpt4 before? I do not know please at least let me know why my account was disabled. Please help me get my account back. I will strictly abide by the rules.
Hope you all have a nice day.

1 Like
5

I have the same problem, what can I do ?

6

Dear ChatGPT customer,

You are receiving this email because we have identified suspicious activity on your account. In order to protect our platform, we have refunded and canceled your subscription. You will no longer have access to ChatGPT Plus service.

We take fraud prevention very seriously, and we want to ensure that our platform remains a safe and secure place for all our customers. If you believe that this action has been taken in error, we invite you to submit an appeal to have your account reinstated. Please visit help.openai.com.

Thanks for your understanding.

Best,
The OpenAI Team

7

I also have the same problem. This thing makes me very anxious now.

8

I have the same problem, what can I do ?

9

I have same problem with my ChatGPT

10

I have same problem with my ChatGPT.

11

I have same problem with my ChatGPT.

12

Have the same problem:

Got the e-mail with ChatGPT Plus - Termination notice wihtout any explanations
Send the e-mail to their support team

13

same thing happened to me, i guess it’s because i failed subscribing my plus account, it was an honest mistake, can I get my account back?

14

Hello, OPENAI. I am a Plus user, I logged into my account before this hour, and it was prompted “Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .” I didn’t find any helpful information in the help center. So I came here. I do not believe I have violated any policies and regulations or any of the relevant usage rules. Chatgpt helps me a lot with my development. You said you wanted to embrace AIGC, but you deleted my account. I don’t understand. Please help me recover my account.
Or do I use any sensitive words I have talked with gpt4 before? I do not know please at least let me know why my account was disabled. Please help me get my account back. I will strictly abide by the rules.
Hope you all have a nice day.

15

I have same problem with my ChatGPT.
help
help
help

16

The same problem guys.
HELP
HELP
HELP

17

I have same problem with my ChatGPT.
help
help
help

18

I have the same problem. I have just subscribed the plus yesterday. I am very ancious now. Please help me reactive my account, and it contains very important information of mine.

19

I also have the same problem. This thing makes me very anxious now.

20

Hello, OPENAI. I am a Plus user, I logged into my account before this hour, and it was prompted “Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .” I didn’t find any helpful information in the help center. So I came here. I do not believe I have violated any policies and regulations or any of the relevant usage rules. Chatgpt helps me a lot with my development. You said you wanted to embrace AIGC, but you deleted my account. I don’t understand. Please help me recover my account.
Or do I use any sensitive words I have talked with gpt4 before? I do not know please at least let me know why my account was disabled. Please help me get my account back. I will strictly abide by the rules.
Hope you all have a nice day.