$4 for 70k tokens? and customer service refused to provide more info

From my account, I only used ~70k tokens, and was charged for 4.06$.

Customer service stops responding to me a few days ago, after I present the above graph as evidence.

QQ: If I am not alone, how many people are mischarged by OpenAI?

The usage dashboard has a bug, the “total tokens” are actually only the “input tokens”.

Down there click on “chat completions”, and use the selector to choose both “input tokens” and “output tokens”.

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