Urgent Issue : File upload bug

For the past 2 hours, I’ve been unable to upload a file to any chat in my GPT.

The files are not corrupted, I’ve tried all the formats usually accepted (I upload PDFs here).

I’ve cleared the cache, my browser’s cookies, all the history, changed my internet connection, browser and used private browsing - all to no avail. I still can’t do it on any file.

All I get is a loop with the start of loading and then the message “An unknown error has occurred”.

I use CHATGPT on a paid account, and professionally. I have an urgent and very important deadline coming up. I can’t figure out how to upload files. I’m seriously starting to panic.

Does anyone have any advice?

Thanks in advance.

2 Likes