Unable to View or Analyze Attached Files in Custom GPT Model

Hello,

I am working with a custom GPT model designed for integration with a CRM system called “Assistant Hollilop CRM”. According to OpenAI’s documentation and video presentations, models should be able to interact with attached files, but I am unable to find a way to analyze or even view the attached files uploaded by users in my model’s settings.

As shown in the screenshot of my model setup (attached), there is supposed to be functionality for handling files, and I would like to know how I can activate or utilize this feature. Could you please guide me on how to properly configure or update my model to work with files? Or, is there a specific set of steps that I need to follow to enable this feature?

I appreciate any help or directions on resolving this issue. Hello,

I am working with a custom GPT model designed for integration with a CRM system called “Assistant Hollilop CRM”. According to OpenAI’s documentation and video presentations, models should be able to interact with attached files, but I am unable to find a way to analyze or even view the attached files uploaded by users in my model’s settings.

As shown in the screenshot of my model setup (attached), there is supposed to be functionality for handling files, and I would like to know how I can activate or utilize this feature. Could you please guide me on how to properly configure or update my model to work with files? Or, is there a specific set of steps that I need to follow to enable this feature?
I appreciate any help or directions on resolving this issue.