Hi, I’m experiencing an issue with the ChatGPT app on Android. When I try to upload an image (by tapping the image icon), the screen goes dim and freezes. The app doesn’t crash, but it stays stuck and doesn’t open the file picker or camera.
Here’s what I’ve already tried (with no success):
Fully closing and reopening the app
Restarting the phone
Checking and granting all necessary permissions
Clearing the app’s cache and data
Uninstalling and reinstalling the app
Confirming the app is up to date
This happens every time I try to upload an image, regardless of the file size or format. My device is Motorola G52 ANDROID V 13.
Is there any known fix for this issue, or is it a known bug? I’d appreciate any help you can provide.
Thanks in advance!