Unable to Redeem Free Credits Using ChatGPT Plus Login

API
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1

I’m having trouble redeeming my free API credits through my ChatGPT Plus subscription. When I attempt to redeem, I receive this error:

Credit redemption request failed: 400 Bad Request  
The model "codex-mini-latest" does not appear in the list of models available to your account. Double-check the spelling (use openai models list to see the full list) or choose another model with the --model flag.

I’m using the official OpenAI CLI and I’m logged in with the same account I use for ChatGPT Plus.

Has anyone else encountered this issue or found a workaround?

2 Likes
2

Hi, welcome to the community!

Did you follow these steps:

https://help.openai.com/en/articles/11381614-codex-cli-and-sign-in-with-chatgpt

3

Hi thanks for the reply. I’ve successfully redeemed the credits using codex --free, but I’m still seeing the following error:

The model "codex-mini-latest" does not appear in the list of models available to your account. Double-check the spelling (use
  openai models list
to see the full list) or choose another model with the --model flag.

Also, after redeeming the credits, I’m now at Tier 1, which should include access to codex-mini-latest, but the model remains unavailable.

4

Hi, welcome to the community!

Did you follow the steps here:

https://help.openai.com/en/articles/11381614-codex-cli-and-sign-in-with-chatgpt

Having Trouble Redeeming Credit?

We’ve made it easier to redeem credits (if you’re eligible). Just follow these steps:

  1. Make sure you’re using the latest version of Codex CLI: npm i -g @openai/codex

  2. Run the command: codex --free

This will walk you through the login and redemption flow.

Eligibility requirements:
• Your Plus/Pro subscription is older than 7 days
• You haven’t already redeemed this offer
• Your API organization has a valid default payment method on file

5

Tier 1 is OK based on document:

https://platform.openai.com/docs/models/codex-mini-latest

Sometimes, there ’s a problem when you switch from one Tier to another. Even if it shows that you are on Tier 1, it might not recalculate your status correctly. If you add $ 5 with your credit card, it might fix the problem and let you use the benefits. But I’m not totally sure that will work for you.

6

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Thanks for the suggestion!

I actually did try adding $5 using my credit card — but instead of showing up as a payment, it was added as another $5 grant credit. Now I have two $5 grants, but no actual payment record, and the $5 I paid seems to have disappeared.

Worse still, I still don’t have access to codex-mini-latest, which makes me think the system didn’t register the top-up properly. This might be a serious bug.

Have you seen this happen before, or is there a way to escalate it to support?