Unable to access 'Manage my Subscription' or Receipts

ChatGPT
1

I am unable to access the “Manage my Subscription” page to see or download receipts for my monthly membership. I am also unable to get a monthly email when I am billed, therefore cannot get a receipt that way. I require a receipt of my monthly subscription billing in order to be reimbursed by my company. If I cannot access my receipts, I will need to cancel my subscription.

I have tried to access “Manage my Subscription” on Chrome, Firefox, Edge, and via the iOS mobile app. When I click the link, it redirects to a blank white page on each of the browsers listed above. When I try to access through the iOS app, it gives an error: “You can’t make changes to your subscription inside the app, because you purchased this subscription on another platform.”

Please advise on how to access “Manage my Subscription” so I can download my monthly receipts as I was able to previously.

ChatgptAccountIssue1
ChatgptAccountIssue11184×325 8.87 KB

4

Same problem… pls make a Ui update ore something

5

Same problem. The “restore subscription” button just gives an error.

6

It’s a bit hidden at the moment but in the bottom left corner click on “Add Team workspace” and then you’ll be redirected to the window where you can see the subscription options. There you’ll see the option “Manage my subscription” which will redirect you to the Stripe page where you can manage your payment methods.