Transcription Failures with Voice Messages on ChatGPT

I’ve been experiencing a recurring issue on both the Android and iOS apps concerning the transcription of long voice messages. Often, messages over 5 minutes don’t get transcribed, leading to total loss of content. This has resulted in the loss of valuable hours of recordings, which is frustrating as I rely heavily on this feature.



To address this, could an option be added to automatically save the audio file if transcription fails? This would allow users to retry the transcription or at least keep the original content.

Anyone else experiencing this?

14 Likes

Yes i have been facing this since i have downloaded but tbh it worked well 1st 1 week it took my audio really well and showed quick results for lengthy audio too…but after 1 week i started getting this error for 1 short lines as well basically i cant use it. This was the only feature i was going to use the most but its disappointing now…and shocking is that no new update with the fix provided yet.

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I believe transcription does not work right now entirely. Since last night in fact. Even a few seconds long messages hang until they time out. This is on both android and ios.

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Yes. It’s such a frustration when I used like 16 minutes to talk to ChatGPT and it doesn’t come up with a word. but for me I think anything less than 13 minutes are okay. I have a suggestion here to make your voice into different segments and speak to ChatGPT one by one.

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Do you use a VPN? I was having the same problem, I restarted my phone, that didnt solve the problem so I paused my VPN and that solved the problem.

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Yesssss agreed we need this feature to save it SO Frustrating to lose the voice note and find out you are just talking to yourself smh

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Please fix this, it’s the 10nth time maybe that it happens, this time it was a 3 min audio not even 5 minutes, at least stop the recording when the audio limit is reached, so that we stop and don’t keep rambling for nothing.

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This is incredibly frustrating… An idea that works in other apps with the same functionality is to store the audio BEFORE sending it to the servers to be transcribed in text, so even in the case of a failure it can STILL be reissued. It’s such a simple idea, please please please implement it!

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I find it crazy that they haven’t fixed this yet.

I’ve literally lost HUNDREDS of minutes of deep thought because of it.

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Cmon, this needs attention. Created an account because of this. At least cache the audio locally if it fails

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This absolutely needs to be fixed.

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dude fr how the hell is this not fixed yet

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I am facing this issue right now, and its incredibky frustrating. Replying right now to boost this.

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How is this not getting any attention? So frustrating… Please address this issue.

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Same - facing this issue still in 1/9/25 truly frustrating

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Still an issue. Its obvious theyve become so huge, they dont care about the users at all anymore.

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For me the rule of thumb was to record below 10min – now i wouldnt go over 5min and its still not working good. Usually its not working on the first attempt i hit the button for doing the transcript again and again. Its is extremly frustrating and ive lost a lot of time doing this. Its really a joke. It does not matter at all what type of version you use btw.

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I’m getting this issue with messages that are over 3min in length. This is absolutely ridiculous. Constant “network error” with a “retry transcription” button. Try over and over and over and it never transcribes.

I am operating on great wifi. There is no connection issue. This is an OpenAI processing issue. Fix this!

1 Like

same. extremely frustrating experience

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where is @logankilpatrick when we need him the most :pleading_face: