There is a problem with the ios login account

Hello, my account is on the computer terminal, and I can use chatgpt when I log in through the website, but I can log in my account from the iPhone terminal, but it cannot be used, and the Email is missing, such as the screenshot below, could you please tell me the reason? thank you

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I got the same problem, I can use ChatGPT in website, but can’t use in ios ChatGPT app

Had the same issue.
Turned off VPN on my phone and app started working properly.