I was testing ChatGPT personalization tool and I suddenly woke up with this message. I tried everything from the support, but nothing. I mention that on phone it doesn’t happen on the same account and I am connected to the same network. I have another account of ChatGPT, but that account works perfectly. What can I do? Am I shadow banned? Did I send too many messages? OpenAI says that all systems are operational.
Hi @chintoiuandrei2004 
Welcome 
to the community!
These types of issues can vary, and there may not be a single solution since the root cause is unclear.
You can try the following steps:
- Use the “Log out all” option in your ChatGPT account on your browser. To do this, go to:
Settings → Security → Log out all
-
If you’re using a VPN, turn it off.
-
Clear your browser’s history and cookies.
-
Disable all plugins or extensions in your browser (e.g., antivirus, malware blockers, ad blockers, etc.).
-
Restart your browser.
-
Log back into ChatGPT.
Additionally, you can try using a different browser and follow the same steps outlined above.