Hi Every1,
I’m new to this forum and I tried my best to find out myself on the issue but unfortunately not able to figure out. I just started with free tier to explore and wanted to try out few APIs. I created few keys but I’m not able to use even once a very simple API call, every time I’m getting error “Quota Exceeded”, am I missing anything ?
Its a very simple account with default organization and default project, I have checked the usage and other details and its being used 0 times but still i’m getting error, am I checking anything wrong. Do I need to upgrade to paid account, I can do that but before that I wanted to understand how exactly this works. Tried contacting Open AI support but didnt get response.
Hi,
Welcome to the developer forum!
Have you added any credit to your API account?
If not you 'll need to add a payment method and set how much you want to top-up and when.
1 Like
No, I’m using free tier and today is the first time I’m trying to use API. I can go for paid account but just wanted to understand why I’m getting this error event though I haven’t used it at all.
1 Like
The free tier was referring to when OpenAI granted USD 5 at the point of the account creation. This program has been discontinued earlier this year and very likely the grants that you may have received have been expired by now (you should be able to see this in your organizational dashboard).
Hence, in order to start using the API, you need to add at least USD 5 to your developer account, which will place you into Tier 1.
Let us know if you’ve got any further questions.
1 Like
Thanks all for your help, I have upgraded to paid account and able to use the API.
Just to share with all the reason for previous error. I started using ChatGPT in April, 2023 and seems $5 credit was given to me at that time and it was expired after few months, Aug, 2023 even though I didnt use any API. This information was not visible on Billing or Usage tab until I visited the
“View monthly bill for the whole organization” option and found these details.
Now facing another issue where it seems openai installation seems to be latest one and sample programs are not running and throwing error “You tried to access openai.ChatCompletion, but this is no longer supported in openai>=1.0.0”. I think either I need to downgrade openai version or make program changes.