Hello OpenAI Community Team and Moderators,
I am writing to request a manual review of my suspended ChatGPT Plus account. My account was caught in what appears to be the mass false-positive suspension wave on June 25, 2026.
Account Details:
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Case: 11072384
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Subscription: ChatGPT Plus (Active since July 2025)
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Suspension Date: June 25, 2026
My Situation:
I have been a loyal, paying subscriber for nearly a year, using the service solely for academic research and programming support. I have never violated any of OpenAI’s Terms of Service.
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Initial Appeal Rejected: I submitted an appeal on June 26, but it was quickly rejected on July 1, likely by an automated system.
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Auto-Rejection Loop: Subsequent appeals have been met with instant, automated replies stating the original decision stands. I believe no human has reviewed my case.
This suspension has severely disrupted my work and I am unable to access critical data. I am confident this is a false positive.
Request:
I kindly request that a human from the Trust & Safety team manually review my account activity logs to confirm I am a genuine user. I am happy to provide any additional information needed.
@OpenAI_Support Could someone please take a look at my case? Thank you for your time and assistance.