Pro Subscriber — Appeal Rejected, Requesting Human Review — user-6RvbJQnHRL9AF2XUCGyX3uwi

ChatGPT Support
1

My ChatGPT Pro account
was deactivated on July 3, 2026 without any prior warning.

I submitted an appeal and received an automated rejection. I believe
my case was not reviewed by a human. I am a paying Pro subscriber
and have used ChatGPT solely for professional work — programming,
data analysis, and document processing.

There was no policy-violating content, no API abuse, and no prior
warnings on my account.

I suspect the deactivation was a false positive — possibly triggered
by VPN usage for work-related security purposes.

I respectfully request:

  1. A manual human review of my case
  2. Clarification on what specific activity triggere
  3. Reinstatement of my account

This service is essential to my daily work, and I am happy to take
any corrective steps needed.

Thank you for your time.

@OpenAI_Support

2

Hey @ngxzh, welcome to the community! I understand how concerning this is, especially when you rely on the account for programming, data analysis, and document processing.

I reviewed the related support case and followed up there. Since this involves account-specific information, the support case is the right place to continue the review rather than splitting details between the community thread and private support.

I’ll close this community thread for now so everything stays in one place. Any further next steps will be handled through the support case, and we’ll continue working with you there.

- Sunny